Careers at TechBuffalo

Current Job Openings

If you would like to apply for the position, please submit a resume and cover letter to [email protected] For additional information about these opportunities, please contact Cameron Smith directly at [email protected].

Young tech talent smiling at camera while using laptop

Community Impact Program Lead

About TechBuffalo
Founded in 2020, TechBuffalo is a nonprofit organization that strives to grow a sustainable, inclusive, and accessible technology community for Western New York by improving our region’s ability to retain, attract and foster technology talent. TechBuffalo aims to be the hub for all things tech talent related in WNY by connecting programs and increasing collaboration across WNY tech talent initiatives. By partnering with community organizations, government entities, educational institutions, and the private sector
businesses, TechBuffalo brings people together to grow the tech industry and better our community.

Job Summary
TechBuffalo is hiring a Community Impact Program Lead to drive strategic initiatives to foster and grow new technology talent in the WNY community. This team member will play a key role in collaborating with key stakeholders and workforce partners on tech training programs, supporting the provisioning of wrap-around services, and other activities as identified. This team member will also be responsible for representing TechBuffalo to a wide range of local stakeholders, from employers to training partners to community organizations. With a positive company culture that fosters collaboration, operates with integrity and believes deeply in its mission, TechBuffalo provides a great work environment to grow your career at a company that is making a meaningful impact in WNY.

Primary Responsibilities

  • Assist with developing the strategy to build and maintain programs, wrap-around services, and activities that will have a positive impact on the community
  • Organize community outreach and impact programs, and coordinate special events that promote TechBuffalo’s services
  • Build and maintain relationships with members of the community, key individuals, and other organizations
  • Evaluate and respond to website inquiries requesting information or potential partnerships
  • Identify community partners to collaborate with to amplify the provisioning of services.
  • Identify the needs of individuals in our community and connect them to the appropriate community partner.
  • Serve as a key point of contact for neighboring businesses, institutions, and communities.
  • Facilitate connections between employers with tech talent demand and training providers.
  • Draft and distribute various communications that promote TechBuffalo and the organization’s offerings and happenings
  • Attend relevant events and activities to represent the organization and build strong relationships with key community members
  • Assist with social media planning and content to enhance the online profile of the organization
  • Assist with creating process documents and standard operating procedures. Learn and understand the strategy of TechBuffalo and bring forward ideas and suggestions to further help connect the dots and serve our community

Qualifications

  • At least 2 years of work experience in social services, community outreach, workforce training, social impact, or other similar professions.
  • Proficient in Microsoft Office Suite or related writing and presentation software required.
  • Experience using a CRM (HubSpot) system is highly preferred.
  • Understanding of wraparound service providers and experience working directly with diverse populations
  • Ability to work independently with a high level of accountability and attention to detail
  • Strong interpersonal skills, diplomatic management of multiple stakeholders, and written and oral communication skills.
  • Ability to work well under pressure and manage sensitive or controversial subjects with tact,
    kindness, and confidentiality.
  • High attention to detail complimented with consistent and reliable follow-through.
  • Ideal – prior experience in workforce training and tech, interacting with various stakeholders (companies, trainers, community partners, etc.)

The Ideal Candidate

  • Loves to share common goals to help build an organization from the ground up
  • Curious mind to learn all facets of the organization and wear many hats
  • Energized by an entrepreneurial opportunity, with the freedom to experiment with new frameworks and processes to see what works best
  • Enjoys being a collaborative and supportive member of a team and thrives in an environment that emphasizes continuous learning, innovation, and creativity
  • Not afraid to speak up and voice new recommendations or opinions and challenge the status quo
  • Positive attitude with a can-do spirit
  • Adaptable, flexible, and resilient; enjoys working in a fast-paced and evolving environment
  • Reliable team member with clear communication
  • A shared passion for the WNY community and a strong desire to contribute, collaboratively, to build a better future for this generation and those that follow

To Apply
If you would like to apply for the position, please submit a resume and cover letter to [email protected]
For additional information about this opportunity, please contact Cameron Smith directly at [email protected].

Business Support Specialist

About TechBuffalo
Founded in 2020, TechBuffalo is a nonprofit organization that strives to grow a sustainable, inclusive, and accessible technology community for Western New York by improving our region’s ability to retain, attract and foster technology talent.

TechBuffalo aims to be the hub for all things tech talent related in WNY by connecting programs and increasing collaboration across WNY tech talent initiatives. By partnering with community organizations, government entities, educational institutions, and private sector businesses, TechBuffalo brings people together to grow the tech industry and better our community.

Learn more at www.techbuffalo.org

Job Summary
At TechBuffalo, our success depends on our people, productivity, and processes. Our Business Support Specialist team member will be the supportive force driving each of these areas, and we’re currently seeking someone stellar to be the glue for our team. The ideal
person for the role is a flexible problem solver with superb communication skills and a detail-oriented mindset. You should have prior experience thriving in an administrative capacity and improving a team’s operational efficiency.

Primary Responsibilities

  • Ensure general management of the office, overseeing operational efficiency, effective communications, and other types of strategic and tactical planning
  • Maintain facilities management, vendor contracts and relations, and facilitation of all office functions and services
  • Schedule and track meetings and appointments for the organization
  • Update spreadsheets, databases, and documents used by the organization for team operations, accounting, partnerships, and other necessary purposes
  • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
  • Ensure operational activities remain on time and within a defined budget
  • Maintain consistent communication with management, colleagues, and vendors to ensure proper operations of the organization
  • Manage timely data collection to achieve organizational goals and targets, and deliver excellent customer service
  • Willingness to be a team player and offer support on all program-related events, while always being a true ambassador of the organization.

Qualifications

  • At least 2 years of work experience in business operations or administrative support role
  • Experience working with management and within a team environment to develop and improve internal processes, manage projects and ensure all organization deadlines are met
  • Event planning experience is preferred but not required
  • Excellent organizational, communication, and writing skills
  • Experience working directly with diverse populations
  • Ability to work well under pressure and manage sensitive or controversial subjects with tact and kindness
  • Proficient in Microsoft Office Suite or related writing and presentation software required.
  • Experience using a CRM system is highly preferred (HubSpot)
  • Strong desire to make Buffalo a better place and bring people together to create opportunity

To Apply
If you would like to apply for the position, please submit a resume and cover letter to [email protected]
For additional information about this opportunity, please contact Cameron Smith directly at [email protected]